How to use the site
Thank you for visiting our help page.
If you get stuck call us on 01202 673403
We have an online chat service between 07:30 and 17:00 Monday to Friday
Click on the home page where you will be met with 6 brand options.
Each option will show you the range of products available from that brand.
(Calor Gas for example) The 1st product is the 3.9KG Propane cylinder, you can click into the product to get information and then select either an exchange cylinder (must be like for like) or a new cylinder if you haven’t had one before.
Once you have made your selection (add to cart) the product will be added to your basket.
When you have finished selecting your products you can enter your details in the checkout.
If you wish to view all the available products by item, for example HELIUM, click products from the top menu and follow the link to HELIUM, here you can view items from all suppliers.
Delivery and Collection
Express Gases offer free collection for Calor Gas, Adams Gas, Hobbyweld Gas and Fuel Box We also offer a free delivery service for the same items to the BH postcode area with 7 days. Our delivery team also cover DT, SO and SP postcodes – some are chargeable.
If you are a Trade Customer, for example a party planner, pub, club, bar, you can place your order via the website, you will need to have your trade account authorised by the web administrator, to enable the trade prices.
We use online sage pay via the website.
We also offer telephone payments if you call our office on 01202 673403
BACS and monthly trade accounts are also welcome.
Previous / Existing Customers
To pay via the website you will need to create a new account, this takes a only a few minutes to set up.
Any new trade accounts will be authorised by a web administrator.